Shipping policy

Davison’s Nursery Inc (“we,” “us,” or “our”) is committed to getting your order to you accurately. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing Time

Orders are processed within 1–2 business days, Monday through Saturday, excluding public holidays, after payment has been successfully confirmed.

Our order cut-off time is 6:00 PM U.S. Central Time. Orders placed after 6:00 PM Central Time, on Sunday, or on public holidays will be processed beginning on the next business day.

During periods of high demand, including the spring and summer gardening seasons, processing may occasionally take longer. If there is an unexpected delay in processing your order, we will notify you by email.

2. Shipping Destinations

We currently ship to addresses within the 48 contiguous United States.

We do not currently ship to Alaska, Hawaii, U.S. territories, or international addresses. P.O.

3. Shipping Origin and Carriers

Orders are shipped from our location in Oklahoma City, Oklahoma.

We use established shipping carriers, including USPS, UPS, and FedEx, depending on the size, weight, destination, and type of product being shipped.

The carrier selected for your order may vary based on the shipping requirements of the products in your order and the delivery address.

4. Shipping Costs

The applicable shipping charge will be clearly displayed at checkout before you complete your purchase.

5. Estimated Delivery Times

Orders are generally processed within 1–2 business days.

Once your order has shipped, estimated transit time is 3–7 business days, depending on your location and the carrier used.

Therefore, the estimated total time from order placement to delivery is generally 4–9 business days.

These delivery timeframes are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, weather conditions, holidays, or periods of unusually high order volume.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for tracking information to become available or update after the shipping confirmation has been sent.

7. Multiple Shipments

If your order contains multiple products, your items may occasionally arrive in separate shipments or on different days.

You will not be charged additional shipping fees for split shipments beyond the shipping charge shown at checkout.

8. Shipping Delays

Carrier delays, severe weather, natural disasters, and other events outside our reasonable control may affect delivery times. If your order is delayed, please contact us and we will assist you in tracking the shipment and determining the appropriate next steps.

9. Incorrect Shipping Addresses

Please carefully review your shipping address before completing your order.

If you notice an error in your shipping address, please contact us as soon as possible. We can only make changes to the shipping address before an order has shipped.

If an order has already shipped to an incorrect address provided by the customer, additional shipping or reshipment charges may apply.

10. Damaged, Lost, or Missing Packages

If your order arrives damaged, is missing items, or has not arrived within the expected delivery timeframe, please contact us as soon as possible so we can investigate the shipment and assist with a replacement, reshipment, or refund where appropriate.

When reporting damaged items, please include your order number and, where applicable, photographs of the item and packaging to help us investigate the issue.

11. Local Pickup

Local pickup is available at our Oklahoma City location for customers who prefer to collect their orders in person.

Pickup orders are typically prepared the same day when placed during business hours. You will receive an email or phone notification when your order is ready for collection.

Pickup Hours

Please bring your order confirmation, email, or order number when collecting your order.

Questions About Shipping?

If you have any questions about shipping, delivery, or your order, please contact us:

Davison’s Nursery Inc
330 W Memorial Rd
Oklahoma City, OK 73114
United States

Phone: +1 (405) 748-6983
Email: support@davisonsnurseryokc.us